CHAPTER 1
MANAGEMENT AND LEADERSHIP
SHORT ANSWER TYPE QUESTIONS
Q 1: What are the qualities of a good leader?
Q 2: Differentiate between Vision and Mission.
Q 3: Define the following term:-
a)Authority
b)Management
c)Leadership
d)Staffing
e)Planning
d)Staffing
e)Planning
Q 4: What are the different functions of management?
Q 5: Why is organising an important function of management?
Q 6:“Planning is beneficial to all. “Explain in brief the benefits of planning function of Management.
Q 6:“Planning is beneficial to all. “Explain in brief the benefits of planning function of Management.
Q 7: ”Coordination is considered as the essence of management.”Justify the statement.
Q 8:What are the characteristic features of Laissez Faire leadership style.
Q 9: Differentiate between:-
a)Democratic and Autocratic leadership style
LONG ANSWER TYPE QUESTIONS
Q 10: To create a desire among employees to perform to the best of their abilities is an important aspect of directing. Explain how it contributes to the success of an organization.
Q 11: Decentralization is an optional policy. Explain why are organization would choose to be decentralized.
Q 12:“If planning is done carefully and accordingly other functions of Management are going in the right direction, then there is no need of the controlling function of Management. “Do you agree with this statement? Give reasons in support of your answer.
Q 9: Differentiate between:-
a)Democratic and Autocratic leadership style
LONG ANSWER TYPE QUESTIONS
Q 10: To create a desire among employees to perform to the best of their abilities is an important aspect of directing. Explain how it contributes to the success of an organization.
Q 11: Decentralization is an optional policy. Explain why are organization would choose to be decentralized.
Q 12:“If planning is done carefully and accordingly other functions of Management are going in the right direction, then there is no need of the controlling function of Management. “Do you agree with this statement? Give reasons in support of your answer.
Q 13:“Planning and controlling are both interrelated and interlinked terms.
“Explain.
Q 14: Taylor’s technique of Management is universally applicable. Do you agree?
Give any four reasons in support of your answer.
Q 15: “Lack of proper management results in wastage of time, money and efforts.
“Do you agree with this statement? Give reasons in support of your answer.
CHAPTER-2
MOTIVATION
CHAPTER-2
MOTIVATION
SHORT ANSWER TYPE QUESTIONS
Q 1: Define the following terms:
a) Labour turnover
b)Appraisal
c)Job rotation
d)Fringe benefits
Q 2:What is meant by motivation ?
Q 3:What is the importance of employee motivation to a business?
Q 4:Difference between:-
a) Piece rate and Time rate pay system
b) Theory X and Theory Y
Q 5: How can appraisal help the business?
Q 6:List the reasons why a business might train its employees.
LONG ANSWER TYPE QUESTIONS
Q1: Describe how each financial incentives improve employee performance: piecework,commission, bonus.
Q 2: According to Herzberg's theory,what factors are liely to :
a)increase job satisfaction
b)reduce dissatisfaction at work
Q 3: Describe Hierarchy of needs.
Q 4:Explain the features that an employer should include in the design of a job if it is motivate employees.
Q 5: Analyse the importance of motivation at workplace.
SHORT ANSWER TYPE QUESTIONS
Q 1.Define:
a)Effective communication
b)Feedback
c)Communication channel
Q 2:Why good communication can help to improve the motivation of a business's workforce?
Q 3: Distinguish between the message and the medium in the process of communication.
Q 4 :Why feedback is an important element of successful communication?
Q 5: Suggest any three ways in which communication might be improved in the company.
Q 6: What are the advantages of downward communication ?
Q 7:What are the characteristics of active listening?
Q 8:Why do we need to consider the receiver when writing a message?
LONG ANSWER TYPE QUESTION
Q 1:Analyse the strength and weaknesses on spoken communication.
Q 2:Describe the different types of communication barriers.
Q 3:Analyse the various ways to overcome communication barriers.
CHAPTER-4
HUMAN RESOURCE MANAGEMENT
SHORT ANSWER TYPE QUESTIONS
Q 1:What are the objectives of human resource management?
Q 2:Mention the recruitment process.
Q 3:Define the following:
a)Appraisal
b)selection process
c)Redundancy
Q 4:State the advantages of internal recruitment.
Q 5:State:
a)three implication of taking a strategic approach to HRM
b)three advantages of human resource management
c)two problems of HR management.
Q 6:Why do companies prefer external recruitment rather than internal recruitment.
Q 5:Why is recruitment a crucial part of HR process.
Q 6:State two reasons why employee may be redundant.
Q 7:Mention the factors that might affect the level of labour turnover in a business.
LONG ANSWER TYPE QUESTION
Q 1:Discuss the functions of human Resource Management with relevant examples?.
Q 2:"A business that does not manage its human resources effectively may face industrial relation problems".Explain this statement.
Q 3: Explain why businesses invest in training despite its high cost.
Q 4:Analyse the benefits to a business of an effective system of human resource management.
CHAPTER-3
BUSINESS COMMUNICATION
SHORT ANSWER TYPE QUESTIONS
Q 1.Define:
a)Effective communication
b)Feedback
c)Communication channel
Q 2:Why good communication can help to improve the motivation of a business's workforce?
Q 3: Distinguish between the message and the medium in the process of communication.
Q 4 :Why feedback is an important element of successful communication?
Q 5: Suggest any three ways in which communication might be improved in the company.
Q 6: What are the advantages of downward communication ?
Q 7:What are the characteristics of active listening?
Q 8:Why do we need to consider the receiver when writing a message?
LONG ANSWER TYPE QUESTION
Q 1:Analyse the strength and weaknesses on spoken communication.
Q 2:Describe the different types of communication barriers.
Q 3:Analyse the various ways to overcome communication barriers.
CHAPTER-4
HUMAN RESOURCE MANAGEMENT
SHORT ANSWER TYPE QUESTIONS
Q 1:What are the objectives of human resource management?
Q 2:Mention the recruitment process.
Q 3:Define the following:
a)Appraisal
b)selection process
c)Redundancy
Q 4:State the advantages of internal recruitment.
Q 5:State:
a)three implication of taking a strategic approach to HRM
b)three advantages of human resource management
c)two problems of HR management.
Q 6:Why do companies prefer external recruitment rather than internal recruitment.
Q 5:Why is recruitment a crucial part of HR process.
Q 6:State two reasons why employee may be redundant.
Q 7:Mention the factors that might affect the level of labour turnover in a business.
LONG ANSWER TYPE QUESTION
Q 1:Discuss the functions of human Resource Management with relevant examples?.
Q 2:"A business that does not manage its human resources effectively may face industrial relation problems".Explain this statement.
Q 3: Explain why businesses invest in training despite its high cost.
Q 4:Analyse the benefits to a business of an effective system of human resource management.
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